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Section G2Section G: questions

Questions, answered in print

Working with us, fees, compliance, data and candidates. Still curious? The Vablus assistant in the corner answers simple questions any time.

G2.1

Working with us

Q.Who do you work with?

A. Employers from ten to five hundred staff, mostly in the South West. Schools, clinics, factories, retailers, hotels and NGOs.

Q.How fast can you start?

A. Two to four weeks for most services.

Q.Is there a long contract?

A. Three months minimum, then month to month with thirty days notice.

Q.Who is my contact?

A. One named adviser, reachable on phone and WhatsApp in working hours.

G2.2

Money

Q.How are fees charged?

A. Monthly invoice, VAT extra. Pay by transfer, or card and transfer through Receivly.

Q.Do you hold salaries?

A. For payroll clients, no: salaries go from your account. For outsourced staff, you fund one invoice and we pay staff.

Q.Are statutory costs extra?

A. Yes, pension, NSITF, ITF and HMO are passed through at cost.

G2.3

Compliance and data

Q.Do you guarantee no penalties?

A. We cannot guarantee what regulators do, but we file on time with proof, and we cover any penalty caused by our own mistake.

Q.How is staff data protected?

A. Under a data processing agreement, encrypted storage and access only for your adviser and their desk.

Q.Do you give legal advice?

A. We give HR guidance and work with an independent labour lawyer for formal advice.

G2.4

Candidates

Q.Do you charge job seekers?

A. Never.

Q.How do I apply?

A. Use the form on the jobs page, page E1.

Q.Can I visit the office?

A. By appointment only, to keep interviews private.

I asked six questions before signing. Every answer came in writing the same afternoon.

Example client, pharmacy chain, Dugbe

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