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Section D2Section D: case reports

Six employers, before and after

Short reports from clients who agreed to share their story. Names withheld, numbers rounded, and every case is an example for this demo.

Man and woman talking across a table

Payroll

School group, Oluyole

186 staff on three campuses

Before
Four spreadsheets and monthly queries from teachers.
After
One approved payroll, zero errors in the first term, pension arrears cleared.
Two men in conversation

Recruitment

Distributor, Ring Road

40 sales reps in 6 weeks

Before
Hiring by word of mouth, high turnover in month one.
After
Structured tests, guarantors checked, turnover after 90 days down from 30 to 9 percent.
Two women talking in leather chairs

Compliance

Private clinic, Bodija

18 months of pension arrears

Before
Auditor flagged missing remittances and contracts.
After
Arrears regularised in 10 weeks, contracts reissued, clean audit the next year.
Two women seated in an interview

Staff outsourcing

Food factory, Lagelu

120 contract operators

Before
Agency staff with no HMO and late pay.
After
Staff moved to Talentforge contracts with HMO, pay on the 25th every month.
Two women seated, listening at a workshop

Training

Hotel, Iyaganku

32 front desk and service staff

Before
Guest complaints about rudeness and slow check-in.
After
Two-day course and follow up. Complaint emails halved over the next quarter.
Woman in a striped top at work

Payroll

NGO, Jericho

64 staff on three donor projects

Before
Staff costs split by hand for donor reports.
After
Project-coded payroll and donor-ready reports from month two.

The numbers were never the hard part. The hard part was trusting someone else with our people. Six months in, we stopped worrying.

Example client, Lagelu
94%of clients renew after year one
9%average 90 day turnover on our hires
100%remittances filed with proof
1 dayreply time on WhatsApp

Example figures for this demo.

D2Method

How we measure

Every client agrees three measures with us at the start: usually payroll accuracy, time to hire and remittance timeliness. We report them monthly on one page and review them with the owner every quarter.

If we miss a measure two months running, the next month's fee is halved. It has happened twice since 2014 (example), and both clients are still with us.

Their monthly one pager is the only report my board reads every time.

Example client, NGO, Jericho

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