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Arrival lounge

Questions, answered plainly

The things people ask most often before, during and after surgery. If yours is not here, ask the assistant or a coordinator.

WhatsApp a coordinator

You are here: 1. Arrival lounge

Consultations

Consultations

How much is a consultation?

N50,000 in person or N25,000 by video, credited to your procedure if you go ahead. Example fees.

Do I need a referral?

No, but a letter from your own doctor helps if you have health conditions.

Can I bring photos of what I want?

You can, and we will talk about them honestly, though we plan with your own features and measurements.

Deciding

Deciding

Why must I wait 14 days?

So the decision is calm and fully yours. It is the same for everyone.

What if the surgeon says no?

They will explain why, and often suggest a smaller step, a later date or a different specialist.

Can I get a second opinion?

Yes, free within your cooling-off period with another Lumiere surgeon.

Money

Money

Do you accept HMOs?

For some reconstructive work. Cosmetic surgery is rarely covered. We check before you pay.

Can I pay in parts?

Yes, a deposit after cooling-off and up to three monthly parts, cleared a week before surgery.

Do you give discounts?

No. We never discount surgery.

Recovery

Recovery

How long will I be off work?

From a few days to four weeks, depending on the operation. Each procedure page lists a typical range.

Can I fly home after surgery?

Usually after seven days for larger operations, with stockings and walking breaks.

Who do I call if I am worried?

The night nurse line on your card, answered by a nurse.

Still unsure

Walk the house first

Open the clinic map from the header, choose a room and read what happens there. It is often the easiest way to understand the whole journey before you call.

Smiling woman with a headscarf

Call

+234 800 000 0173
Monday to Saturday, 8 am to 6 pm.

WhatsApp

Message a coordinator
Every day, 8 am to 8 pm.

Email

hello@lumiere.example
Replies within one working day.

Every result is personal and no outcome is promised. Surgery carries real risks, which your surgeon explains in person before you decide anything. Example details for this demo.

Begin with a conversation, not a commitment

Plan your journey online in three minutes, then book an hour with a consultant surgeon. The N50,000 consultation fee is credited to your procedure if you go ahead, and there is never pressure to.