Renew or pay
Pay a premium in under a minute
Enter your policy number to see what is due and pay by card or bank transfer through Receivly. The receipt arrives instantly and in your account.
Instantreceipt by WhatsApp
Your policy and amount due will show here.
Ways to pay
Six ways, the same receipt
Card
Visa, Mastercard and Verve through Receivly, on this page, in the app or in the chat.
Bank transfer
To your own policy account number, shown on your renewal notice. Payments match themselves within minutes.
Direct debit
Set it once at a branch or in your account. We take it on the date you choose.
POS at a branch
Any of our fourteen branches, with a printed receipt.
Agent
Our agents take payments in markets and motor parks with a printed receipt from their phone printer.
USSD
Dial the code on your renewal notice from any phone, no data needed.
Bank transfer
Pay by transfer
Example details for this demo.
- Account name
- Crescent Insurance Group, premiums
- Bank
- Example Bank
- Account number
- 0000017011
- Reference
- Your policy number
Renewals
How renewal works
- 30 days before
Renewal notice
By WhatsApp and email, with the new price and any changes.
- 14 days before
A reminder
If you have not paid. Change cover or cancel with one message.
- Renewal day
Auto renew
If you pay by direct debit or a saved card, it renews by itself.
- 15 days after
Grace period
Cover continues for 15 days while you pay. Motor certificates need payment first.
Questions
About paying
Can I change my payment date?
Yes. In your account or by message. We move it once a year at no cost.
I paid but have no receipt.
Transfers match within minutes. If not, send your bank's confirmation on WhatsApp and we will match it by hand.
Is there a fee for paying monthly?
Monthly instalments include a small example charge of 6 percent over the yearly price. Paying yearly avoids it.