Answers in plain words

Online with the quote form, in the chat with Vablus, on the AI line, at a branch or through an agent.

Yes. Health and travel plans can be bought for parents, with a short health questionnaire over 70.

Nigerians abroad can buy cover for family at home and pay by international card.

Yes. Online, branch and agent prices are the same.

Card, bank transfer, direct debit, POS, USSD and agents, all through Receivly.

Market trader cover can be paid daily or weekly through an agent.

You have 15 days of grace on most policies. Motor certificates need payment first.

Motor claims average 6 days from report to payment or repair (example). Life claims are paid within 10 working days of complete documents.

Yes. Send photos and a short note. We reply with a claim number.

The first part of a claim you pay yourself, shown in your policy. Choosing a higher excess lowers the premium.

With your email or phone number and a one time code. In this demo, any email works.

Yes, with a joint household account.

Certificates, receipts and policy wording are under Documents in your account.

Tell any branch, call +234 800 000 1701 or email hello@crescent.example. We acknowledge within 24 hours and reply in full within 10 working days.

You can take the complaint to the insurance regulator's consumer desk. We will give you the details.