Questions, answered
Frequently asked questions
Search or filter the questions fleet owners ask us most. If yours is not here, the control room is on WhatsApp day and night.
What do plans cost?
Track is ₦18,500, Control ₦34,000 and Complete ₦58,000 per vehicle per month (example rates), with discounts from 20 vehicles.
How do we pay?
Bank transfer, card through Receivly, or POS at our Barnawa office. One invoice a month for the whole fleet.
Is there a long contract?
A 3-month start period, then month to month. Devices are free on a 24-month term.
How often does the map update?
Every 30 seconds while moving and every 10 minutes when parked.
What if there is no network?
The tracker stores positions for up to 30 days and sends them when coverage returns.
Can drivers disable it?
It is hard-wired with a backup battery. Cutting power sends a tamper alert at once.
Which stations take the fuel card?
Partner stations along the Kaduna, Abuja, Kano and Zaria roads. The driver app lists the nearest.
How do you spot siphoning?
A tank sensor reports level. A fall with the engine off triggers an alert within two minutes.
Where is the workshop?
7 Kachia Road, Barnawa, Kaduna (example address). Mon to Sat, 7am to 7pm.
Do you collect vehicles?
Free collection within Kaduna on Complete, and a small fee on other plans.
Do you use genuine parts?
Genuine or approved parts, listed on every job card with receipts and photos.
Is scoring fair?
Thresholds are set per route so rough roads are not punished. Drivers see their own scores.
Do you train drivers?
Yes, a two-day defensive driving course at Barnawa for ₦45,000 per driver (example rate).
No questions match. Ask the Vablus assistant at the bottom of the page, or WhatsApp the control room.
Still unsure
Talk to a fleet controller
Controllers answer calls and WhatsApp messages 24 hours a day. Office questions about billing and contracts are answered Monday to Friday, 8am to 6pm.
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