Home Quality and batch check
Type the batch number printed on the pack. We show when it was made, when it was released, which tests it passed, and whether there is any notice about it.
01Batch checker
Look beside the expiry date on the side of the pack or the carton label. It starts with LPG, then the year, then four digits.
Example data for this demo. Try LPG-26-0917, LPG-26-1102 or LPG-25-0042.
02Notices
WDPrecautionary withdrawal, example
A small number of caps may not seal fully. The spray itself passed every test. Please return unopened stock to your supplier for a full credit. Opened bottles can be returned to any Lumen pharmacy.
Issued 14 Oct 2026. Example notice for this demo.
LBLabel update
New measuring cup with clearer 2.5 ml and 5 ml marks from batch LPG-26-1102 onwards. Same syrup, same dose.
Issued 2 Sep 2026.
03How quality works here
Every raw material supplier is audited before their first delivery and every two years after.
Materials and finished goods sit behind a yellow line until the laboratory releases them.
Each batch has one record, from weighing to delivery, kept for at least a year past expiry.
Chilled stock carries a logger. A reading outside 2 to 8°C means quarantine and review.
Complaints and side effect reports reach the safety desk the same day.
04Fake medicines
Buy Lumen stock only from Lumen or a listed trade partner. Check the batch number here if a pack looks or feels different, the print is blurred, or the price is far below our trade price.
If a batch number does not appear, keep the pack aside and call the safety line on +234 800 000 0103. We collect it, test it and tell you what we find.
05Questions
Check the code again, then call the safety line. Do not sell the pack until we have looked at it.
By SMS, WhatsApp and email to every trade account that bought the batch, within four hours of the decision.
Yes, a full credit to your trade account when the stock is collected.
Yes, anyone can use the checker. Patients with concerns about a medicine should also speak to a pharmacist or doctor.
Tell the safety desk. Reports are read the same working day.