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Care lineHealth partners
Trade account Order stock

Home Health partners

Supply you can plan a ward around.

Hospitals, clinics, HMOs and non profit health programmes work with Lumen on scheduled supply, with a named account pharmacist and stock reviews every quarter.

A group of colleagues in a meeting room

01Who we work with

Four kinds of partner.

Private hospitals

Monthly ward and pharmacy supply on 30 day terms, with quarterly reviews.

HMOs

Pharmacy networks for members, with agreed prices across our nineteen shops.

Health programmes

Bulk supply of rehydration salts, hygiene and dressings for community programmes.

Mission and community clinics

Weekly runs from the nearest hub with cooler boxes for remote roads.

03How a partnership starts

Five steps, about three weeks.

  1. 01

    Introductory call

    We learn your wards, volumes and current suppliers.

  2. 02

    Usage review

    Three months of your usage, turned into a monthly plan.

  3. 03

    Agreement

    Prices, terms, delivery days and service levels in writing.

  4. 04

    First delivery

    With a named account pharmacist on site for the handover.

  5. 05

    Quarterly review

    Usage, stock outs, expiries and next quarter's plan.

04Service levels

What partners can hold us to.

98%order fill rate target
24hresponse to an urgent request
30day payment terms
4reviews a year

Example figures for this demo.

05Start a conversation

Tell us about your facility.

We reply within one working day.

Example form for this demo.

Prefer to talk now?

Call the partnerships desk, or ask the AI line to book a call back.