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EvermoreVillage, Victoria Island

Care and wellbeing

Care that fits around a life

Nurses day and night, a visiting doctor, physiotherapy and a care plan written with each resident and their family.

A caregiver with an older person
A green leaf covered in raindrops

Levels of care

From peace of mind to full support

Care levels, example rates on top of the residence fee
LevelWhat it coversMonthly
Peace of mindCall bell, nurse on call, a daily check in if you want oneIncluded
Light supportHelp with medicines, bathing twice a week, escort to meals and clinicN180,000
Daily supportDaily personal care, continence care, help moving aboutIncluded in assisted suites
EnhancedTwo carers for moves, more frequent checks, end of life care with familyN420,000
Memory careDementia trained team, secure garden wing, structured daysIncluded in memory care suites

The team

Who looks after residents

  1. 1

    Registered nurses

    On every shift, day and night, led by our matron.

  2. 2

    Carers

    Trained in-house, with yearly refreshers in moving and handling, first aid and dementia.

  3. 3

    Visiting doctor

    Twice a week and on call. Residents may keep their own doctor too.

  4. 4

    Physiotherapist

    Four days a week, in the therapy room, the pool or your own home.

  5. 5

    Dietician

    Monthly reviews for anyone with diabetes, swallowing difficulty or weight changes.

  6. 6

    Family liaison

    One named person who keeps families informed and answers questions.

A physiotherapist working on a shoulder
Seniors doing gentle yoga outdoors

Staying well

Movement, food and company

Good care is more than medicines. Residents who move a little each day, eat well and spend time with others tend to feel better, so we make all three easy: chair yoga on the green, walking groups at sunrise, a gentle swim, and tables in the dining hall where nobody eats alone unless they want to.

We never promise a cure or a result. We promise attention, and we tell families honestly what we see.

HMOs and your doctor

How health costs work

  1. 1

    HMO cover

    Many HMOs cover clinic visits and physiotherapy here. Accommodation and personal care are paid privately. We help you check your plan.

  2. 2

    Hospital visits

    If a resident needs hospital care, a nurse goes with them and stays in touch with family throughout.

  3. 3

    Medicines

    Prescribed by your doctor, dispensed by your pharmacy, stored and given by our nurses, and recorded every time.

  4. 4

    Records

    Families with permission can see care notes and appointments in the family account.

Questions

About care

What happens at night?

A nurse and two carers are awake on every night shift, and every room has a call bell and a pull cord in the bathroom.

Can care increase without moving?

Usually yes. Carers can visit you in a cottage or apartment, and we review the plan monthly.

Do you accept residents after a stroke?

Often, after an assessment. We are honest if someone needs more specialist nursing than we offer.

Who do families call?

The nurses' station at any hour, and your family liaison in office hours.

Talk to our head of care

Book a visit and ask Matron Grace anything. She will tell you plainly what we can do, and what we cannot.

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