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Questions
Straight answers about booking, money, the day itself and the tech. Search or browse below.
01Booking
Booking
How do I book?
Get a quote online, then pay a 30% deposit through Receivly. Your planner sends the contract within a day.
How long is a free hold?
48 hours, one date at a time.
Can I move my date?
Once, free, up to 60 days before.
What if I need to cancel?
Terms depend on notice; they are set out in your contract before you pay.
02Money
Money
Which payment methods do you take?
Card, bank transfer and POS through Receivly. Corporate clients can pay on a purchase order.
Is VAT included?
Rates exclude VAT at 7.5%, which is shown on every quote and receipt.
Do you offer discounts?
20% in the quiet season and 15% for NGOs, schools and faith groups on weekdays.
03On the day
On the day
What time can we set up?
From 06:00 on the day, included in the hire.
Is there a curfew?
Amplified music ends at 23:00. Guests leave by midnight.
Who do we call on the day?
Your planner carries a radio and a phone from setup to close.
04Power and tech
Power and tech
What if the grid goes off?
Batteries carry sound and streams through a changeover of under ten seconds. Fuel is included.
Can we stream our event?
Yes. Add hybrid streaming to your quote or bring your own team.
Is Wi-Fi free?
Yes, for every guest, with a separate network for speakers.
05Still stuck
Ask a person
Call +234 800 000 0450, WhatsApp the events desk, or ask Vablus in the chat. Example details for this demo.
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