Patients and visitors
Everything you need for a stay or a visit.
Visiting times, what to bring, food, prayer rooms, power, Wi-Fi and how to reach a ward.
Visiting hours
Wards: 12pm to 2pm and 5pm to 8pm. Two visitors per bed. Parents of children: any time.
12 to 8Maternity visiting
Birth partners any time. Other visitors 4pm to 7pm, so mothers and babies can rest. Children under 12 only if they are brothers or sisters of the baby.
Quiet hours
9pm to 6am on every ward.
Food
Inpatient meals are included, with Nigerian and light options. The Tower cafe opens 7am to 9pm.
Power and Wi-Fi
Grid, gas and solar together. Free Wi-Fi and charging at every bed.
Coming in to stay
What to bring.
- Your HMO card and a photo ID
- Your usual medicines in their boxes
- Two changes of loose clothes and slippers
- A phone charger and a small amount of cash
- For maternity: baby clothes, wrappers and nappies for three days
Your rights
What you can expect from us.
To be told clearly
What is wrong, what we suggest and what it costs, in words you understand.
To say no
You can refuse any test or treatment, and ask for a second opinion.
To privacy
Curtains, chaperones and confidential records. We never share results without your permission.
To complain and be heard
Speak to the ward manager, message us, or write to the managing director, who replies herself.
Ward phones
Reach a ward.
Example numbers for this demo.
| Service | Example rate |
|---|---|
| Women and maternity wardFloor 2, curved wing | +234 800 000 0111 |
| Children’s wardFloor 2, north building | +234 800 000 0112 |
| Medical wardsFloors 5 to 7, Avenor Tower | +234 800 000 0113 |
| Surgical wardsFloors 8 to 10, Avenor Tower | +234 800 000 0114 |
Example numbers for this demo.
Questions
From patients and families.
Can I bring food for my relative?
Yes, in sealed containers, unless the ward team says otherwise for medical reasons. Ask the nurse first.
Is there somewhere to pray?
Yes. Christian and Muslim prayer rooms are on floor one of Avenor Tower, open at all hours.
Can a family member stay overnight?
One adult can stay with a child, a mother in labour or a very unwell patient. Ask the ward manager.
Ready when you are
Book online in about two minutes, chat with our assistant, or walk in. Our care desk takes it from there.