Helpdesk
A single number, email and WhatsApp line for every fault and request, logged with a reference and a target time.
Services
Four disciplines, one contract
Most buildings are run by five or six suppliers who never talk to each other. We bring them under one contract, one helpdesk and one monthly report.
Under every contract
What comes as standard
Monthly report
Planned tasks, faults, response times, diesel, incidents and spend, with a page of plain English commentary.
Health and safety
Risk assessments, permits to work, toolbox talks and incident reporting on every site.
Asset register
Every asset tagged, photographed and tracked, so you know what you own and what condition it is in.
Lifecycle plan
A five year plan for replacing plant before it fails, so budgets are planned, not emergencies.
Account manager
One named person who knows your building, visits monthly and answers for everything we do.
Single or integrated
Start with one service if you prefer
About a third of our clients started with a single service, usually generator management or cleaning, and added others once they saw the reporting. Every service can be bought on its own, and bundling two or more brings a management fee discount of up to 12 percent.
Who we work for
- Corporate offices and headquarters
- Private hospitals and diagnostic centres
- Schools, universities and training campuses
- Gated residential estates
- Shopping centres and retail parks
- Warehouses and light industrial sites
Questions
About our services
Do you cover sites outside Abuja?
Yes, across the FCT and in Nasarawa, Niger and Kogi, with mobile engineering teams based in Gwarinpa, Lugbe and Karu.
Will you take on our existing staff?
Where they meet our vetting and training standards, yes. We transfer most cleaners and guards on new contracts.
How long are contracts?
Usually three years with a twelve month break clause, so you are never locked in if we are not performing.
Tell us about your building
A free site survey, a written service level proposal within ten working days, and a 30 day handover plan.