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Services › Service 02

Soft services

Cleaning, washroom hygiene, pest control, waste and grounds, done to a written standard and checked by supervisors with a scoring app.

What is covered

The scope, in plain words

Daily cleaning

Offices, receptions, kitchens and washrooms, with deep cleans on a schedule.

Washroom hygiene

Sanitary bins, soap, tissue and air care, restocked before they run out.

Pest control

Monthly treatments, bait stations and fumigation after hours.

Waste

Segregation, collection with licensed contractors and monthly waste weights.

Grounds

Lawns, hedges, flower beds and irrigation for offices and estates.

Specialist cleans

Glass and facade, carpets, post construction and clinical areas.

The rhythm

Planned, not reactive

  1. Every hour

    Washroom checks in busy areas, signed on a QR code log.

  2. Every day

    Full office clean before staff arrive and a day porter until close.

  3. Every week

    Kitchen deep clean, glass partitions, floor machine scrub.

  4. Every month

    Pest treatment, carpet spot clean, supervisor audit with a score.

Groundsman mowing a lawn
Average audit score
92 out of 100
Cleaners on our sites
640
Pest call outs answered within 24 hours
99 percent
Technician holding a spray gun
Mop bucket and wet floor sign in a corridor

Questions

About soft services

What products do you use?

Concentrated, colour coded products from approved suppliers, diluted by dosing units to avoid waste and skin injuries.

Do cleaners work at night?

Many sites prefer early mornings or evenings. We plan shifts around your hours and transport staff home safely after late shifts.

How do you check quality?

Supervisors score each area on a phone app weekly, and you get the scores in the monthly report.

Other services

Under the same contract

Long glass panelled hallway

Tell us about your building

A free site survey, a written service level proposal within ten working days, and a 30 day handover plan.

WhatsApp the helpdesk