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Electrician in a hard hat and face shield

Services › Service 01

Hard services

Electrical, mechanical, plumbing, HVAC, lifts and fire systems, kept running on a planned schedule and fixed fast when something fails.

What is covered

The scope, in plain words

Electrical

Distribution boards, changeover switches, lighting, earthing and thermal imaging of panels.

Air conditioning

Split units, VRF systems and chillers: filter cleans, gas checks and coil washes.

Plumbing and water

Pumps, borehole, treatment plant, tanks, sewage and washrooms.

Lifts and escalators

Monthly service with your lift manufacturer’s approved engineers, and rescue drills.

Fire systems

Alarms, extinguishers, hose reels and fire doors inspected and tagged.

Building fabric

Roofs, doors, ceilings, paint and minor works.

The rhythm

Planned, not reactive

  1. Weekly

    Generator run test, pump checks, lift rescue test on critical sites.

  2. Monthly

    Air conditioning filter cleans, distribution board checks, fire extinguisher inspection.

  3. Quarterly

    Thermal imaging of panels, coil washes, water tank cleaning.

  4. Yearly

    Full electrical inspection, fire alarm certification, lifecycle review.

Row of air conditioning units on a wall
Planned tasks on time
97.8 percent
Mean time to repair, P2
5.2 hours
Engineers in the FCT
86
Technician on a lift installing ceiling fittings
Plumber working on a pipe in a wall

Questions

About hard services

Do you hold spare parts?

Yes. We keep common spares in our Gwarinpa store and agree a site stock list for critical plant such as pumps and changeover parts.

Who services our lifts?

Lifts are serviced by engineers approved by your lift manufacturer, managed and audited by us.

Can you take over equipment under warranty?

Yes. We coordinate with the supplier so the warranty stays valid and log their visits in our system.

Other services

Under the same contract

Two technicians on a roof

Tell us about your building

A free site survey, a written service level proposal within ten working days, and a 30 day handover plan.

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