Book a first session
One small step
Six short questions, about three minutes. You can go back, skip what you do not want to answer, or stop at any point. Nothing is saved until you press confirm.
After you book
What happens next
We confirm
The front desk confirms within one working day in the way you chose, and says nothing in a message if you asked us not to.
A reminder
A short, plain reminder the day before. It never says counselling unless you want it to.
The session
Arrive five minutes early, or open the link we send. Your counsellor meets you by first name.
Questions
About booking
Do I need a referral?
No. Anyone 18 or over can book. Young people aged 13 to 17 need a parent or guardian.
What if I get nervous and want to cancel?
That is very common. Call or WhatsApp us, free up to 24 hours before. We will not ask why.
Will my family see a message from you?
Only if you allow it. Tell us not to leave messages and we will not.
Can I book for someone else?
You can ask for information, but the person who will attend should agree to come.