USSD and app
Everything from a short code
No data needed. Dial a code from any Pinnacle phone, even a feature phone, or install My Pinnacle from your browser.
Codes
Pinnacle short codes
| Code | What it does |
|---|---|
| *414# | Main menu |
| *414*1# | Check airtime and data balance |
| *414*2# | Buy a data bundle |
| *414*3# | Buy airtime for another number |
| *414*5# | Share data |
| *414*7# | Borrow airtime |
| *414*8# | Night Owl and social bundles |
| *414*9# | Roaming on or off |
| *996# | Check your NIN link |
| 300 | Call customer care, free |
The app
My Pinnacle, installed from the browser
Open My Pinnacle on your phone and choose add to home screen. It works like an app, loads fast on slow connections and opens even offline for your last balance.
Open My Pinnacle
Features
What the app does
Live balance
Airtime, data and rollover in one view.
Buy in one tap
Bundles and renewals with card or transfer.
SIM swap PIN
Lock your line against fraud.
Chat with us
The assistant, then a person.
Home internet
Renew, see usage and restart the router.
Report a fault
Tell us about signal in your street.
Feature phones
Made for every phone
No smartphone needed
Every service works by USSD.
Voice menu
Call 300 for a menu in English or Yoruba.
SMS alerts
Balance alerts by SMS when you are running low.
Agents
Any agent can help with codes.
Questions
About USSD
Does dialling a code cost money?
No. Pinnacle short codes are free.
Why does a code say session expired?
Codes time out after 30 seconds of no reply. Dial again and answer a little faster.
Can I use codes abroad?
Most codes work when roaming is on.
