Get a SIM
A new line in five steps
Choose a SIM or eSIM, a plan and how you want it. Link your NIN and pay the ₦500 pack fee, which comes back as airtime.
NIN required₦500 with ₦500 airtimeExample rates
- SIM
- Plan
- Delivery
- Details
- Pay
Physical SIM or eSIM
Choose a plan
Delivery or collection
Your details
Check and pay
What you need
- Your NIN, 11 digits
- A valid ID with the same name: voter card, driver’s licence or passport
- For Max: a BVN check or employer letter
- For under 18s: a parent or guardian with their NIN
Activation
What happens after you order
- Today
Order confirmed
SMS and email with your order number.
- Same day or next
Collect or receive
Show your ID. We match it to your NIN.
- 10 minutes later
Active
Your line works and the airtime is loaded.
- Day 1
Welcome call
Optional help setting up data and My Pinnacle.
The SIM was ready at Oke-Ilewo before I finished my lunch.
Questions
About new SIMs
Can I order a SIM for someone else?
Yes, but they must be present with their own NIN and ID to activate it.
How many SIMs can I have?
Up to four Pinnacle lines on one NIN.
Is my NIN safe?
We use it only to register your line, as required by law, and keep it encrypted.
