Track an order
Where is my translation
Enter your order reference from the quote email to see where it is. Each step is logged by the linguist or project manager as it happens.
- Demo reference
- LB-2611-0842
- Updates
- As each step finishes
- Notifications
- WhatsApp and email
Find your order
Try LB-2611-0842, LB-2611-0839 or LB-2611-0831. Example data for this demo.
Progress
Enter a reference to see its timeline.
Updates without asking
You do not have to check this page. We send a WhatsApp message and an email when your order starts, when it is ready for collection and if we have a question about a name or date.
Pay a balance
When a job is delivered, pay the balance here by card or bank transfer through Receivly. Use the amount on your delivery email.
Tracking questions
I lost my reference.
Send your name and phone number on WhatsApp and the desk will resend it.
Why is my order on hold?
Usually because we need to confirm the spelling of a name or a missing page. We will have sent a message.
Can someone else collect my documents?
Yes, with your reference and a copy of your ID. Tell the desk their name in advance.
Know your price in ten seconds.
Paste your text into the instant quote, or send the document on WhatsApp and a project manager replies within 15 minutes in office hours.