Standards you can audit

Written procedures, calibrated sensors, trained people and records kept for years. Customers and their auditors are welcome to inspect any of it.

Forty-one procedures covering packing, loading, alarms, cleaning, recalls and training, reviewed yearly.

Every sensor checked against a reference probe every quarter, with certificates on request.

Internal audits each month and customer audits whenever asked.

When something goes wrong

An excursion, step by step

What happens if a reading leaves the agreed range.

0 MIN

The sensor flags the reading; the controller sees it at once.

5 MIN

Doors, cooling unit and load checked by the driver.

10 MIN

You are told what happened and what we are doing.

24 HRS

A written report with readings, cause and action.

7 DAYS

A change to stop it happening again, checked by quality.

Records

Record	Kept for
Temperature logs, medicines	5 years
Temperature logs, food	3 years
Calibration certificates	5 years
Cleaning records	90 days
Training records	Length of employment plus 2 years

Example policy for this demo.

Goods in transit cover up to N5,000,000 per consignment as standard, with higher cover available on declared value. Example details.

Customers and their auditors can inspect the hub, vans and records with a week’s notice.

Questions

Who decides if goods are still usable after an alarm?

You or the product owner, using our readings and your stability data. We never decide for you.

Do you follow good distribution practice?

Our procedures follow good distribution practice for medicines and food safety principles for food.

Can I see a sample report?

Yes. Ask dispatch for a sample excursion report and log file.

Quote in under a minute. Pickups from 5 am, so your goods are on the road before the heat and the traffic.