Questions
Questions clients ask
Short answers to the questions our client desk hears most. If yours is not here, ask Summit in the chat or call the desk.
Part 1
Accounts
How long does opening take?
Ten minutes online and usually one working day for checks.
Is there a minimum balance?
No.
Can I have a joint account?
Yes, for two adults at one address.
Part 2
Trading
When can I trade?
10am to 2.30pm WAT on working days; orders can be placed any time.
What is the minimum trade?
₦5,000 with us.
How do I see my costs?
The order ticket shows them before you confirm.
Part 3
Money in and out
How do I fund my account?
Card or bank transfer through Receivly.
How fast are withdrawals?
Two working days after a sale settles.
Are dividends paid to me?
Yes, straight into your bank account.
Part 4
Safety
Are my shares in my name?
Yes, in your own depository account.
What if the app is down?
Call the dealing desk on +234 800 000 0140.
Do you ever ask for my PIN?
Never. Not by phone, chat or email.
Help
Still stuck?
The client desk answers from 8am to 5pm WAT, Monday to Friday. The AI line answers day and night on +234 800 000 0240.