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Contact

Talk to a person in GRA

Call, message or visit. The client desk answers from 8am to 5pm WAT, and the AI phone line answers day and night.

Send us a message

WhatsApp
Message us

Example details for this demo.

Visit

Offices

A quiet client lounge in the office

GRA, Ilorin

22 Ahmadu Bello Way, GRA, Ilorin (example address). Monday to Friday, 8am to 5pm. Parking inside the gate.

Offa desk

5 Ojoku Road, Offa (example address). Tuesday and Thursday, and Saturday clinics.

Service

Response times

  1. Phone

    Answered in about 4 minutes

    Average wait last month (example).

  2. WhatsApp

    Within an hour

    In working hours.

  3. Email and form

    Within one working day

    Complaints are logged the same day.

Fraud

Stay safe

We will never ask for your card PIN, your banking password or a one time code by phone, chat or email. If someone does, hang up and call us on the number on this page.

Our only accounts for client money are shown in your account area. Never pay into a personal account.

Questions

Contact questions

Can I book an appointment?

Yes, through the form or the chat. Advisers meet in GRA and Offa.

Do you speak Yoruba or Hausa?

Yes. Tell us your preferred language and we will match an adviser.