Home / Residents' guide
Living hereThe residents' guide
Everything a new household needs to know in the first month: power, water, security, dues, staff passes and who to call.
The estate office is open 8am to 6pm, and the duty line answers all night.
Power
Prepaid meters topped up in the app. The plant switches between gas, grid and solar without you noticing.
Water
Metered, billed monthly. Weekly test results are posted in the app.
Security
Visitor codes from the app, staff ID cards from the estate office, and a panic button in every home.
Internet
Two fibre providers. Installation within three working days of moving in.
Waste
Collected Monday, Wednesday and Friday. Green waste goes to the estate compost.
Duty line
Day and night for emergencies, on +234 800 000 0111 (example number).
What the dues pay for
Dues are set each year at the residents' meeting and published line by line.
| Item | Share of dues |
|---|---|
| Security and gatehouse | 34% |
| Roads, lighting and drains | 18% |
| Landscaping and trees | 16% |
| Water treatment | 12% |
| Waste collection | 8% |
| Estate office | 7% |
| Reserve fund | 5% |
Ten things neighbours agreed on
Quiet hours
10pm to 6am. Parties end at midnight on weekends with notice to the office.
Building work
8am to 5pm on weekdays, 9am to 1pm on Saturdays, never on Sundays.
Speed
25 km/h on every street. Buggies give way to people walking.
Generators
Not needed, and not allowed on the street side of a home.
Pets
Dogs on a lead outside your garden, and owners clean up after them.
Your first week
| Day | What happens |
|---|---|
| Day 1 | Keys, meter top up, visitor app and a welcome pack in the Long Room |
| Day 2 | Fibre installation and staff ID photos at the estate office |
| Day 3 | Club induction: pools, tennis, golf booking |
| Day 5 | Your neighbour host invites you for a drink on the terrace |
| Day 7 | Check-in call from the estate office |
From new residents
Can my driver and cook live in?
Yes, in staff quarters, with ID cards from the estate office. Day staff use the staff gate from 6am.
Can I have a gate pass for a party?
Create one code for all guests in the app, valid for the hours you choose.
Who fixes a street light?
Report it in the app with a photo. Most faults are fixed within 48 hours.
Is there a residents' association?
Yes. It meets every quarter, and every household has one vote.
Thinking of moving in?
Spend a day as a resident: a visit, lunch at the club and a walk round phase 1.