Packing tips
Packing so it arrives in one piece
A parcel on a bike meets potholes, rain and the odd speed bump. Ten minutes of packing saves a lot of apologising.
Choose the right box
Use a strong box only a little bigger than the item. Too big and things slide; too small and corners split. Old boxes are fine if they are dry and firm.
Fill the gaps
Wrap each item and fill empty space with paper, cloth or bubble wrap until nothing moves when you shake it. Shoes travel well in their own box inside a second one.
Beat the rain
Put clothes, fabric and documents in a plastic bag first. Rainy season showers in Abuja can arrive in minutes, and riders cover parcels but cannot promise a dry ride.
Label clearly
Write the receiver's name, phone and a landmark on the box: "opposite the mosque, blue gate" helps more than a plot number. Tape over the label so it does not smudge.
Quick guide
What to use for what
| Item | Pack it | Tell us |
|---|---|---|
| Shoes and bags | Own box inside a second box | Nothing special |
| Clothes and fabric | Plastic bag, then a padded bag | If it is for an event today |
| Glass and ceramics | Wrapped twice, firm box, fragile tape | Tick fragile handling |
| Cakes and food | Sealed container, flat | Food, so we send an insulated box |
| Documents | Envelope inside a plastic sleeve | If a signature is needed |
Questions
Related questions
Can a rider help me pack?+
Riders carry tape and a few padded bags. For anything fragile, pack it before they arrive.
Where do I report a damaged parcel?+
Message dispatch within 24 hours with photos. See the claims section on the help page.
Ready when you are
Book a pickup in under a minute.
Riders out from 7am to 8pm, Monday to Saturday. Sunday express on request.