Discharged
Lifted off by a ship to shore crane and driven to its yard block.
10Service deskIssue 48, November 2026
Where is my container?
Enter the box number from your bill of lading. You will see the vessel, where the box sits in the yard, its customs status and anything you owe.
- Format
- 4 letters, 7 digits
- Updated
- Every move
- Cost
- Free
Example numbers for this demo:
02Steps
What happens to an import box
The usual path, start to gate.
Stacked
Placed in the yard by a gantry, location recorded.
Examined
If selected, moved to an inspection bay with customs.
Released
Customs release arrives electronically, charges become payable.
Slot booked
Your haulier books a two hour gate window.
Gate out
Truck scanned at Gate B. Storage stops counting.
03Questions
Tracking questions
Short answers.
Why does my box say held?
Customs or another agency has selected it for examination. Your agent will see the booking.
Can I track many boxes at once?
Sign in to your account to see every box on your bills of lading.
My number is not found.
The vessel may not have filed its manifest yet. Try again after the vessel shows as arriving.
Next
Box released?
Pay any charges and book the truck in one go.