Talk to the customer desk
A person on WhatsApp or the phone, the AI line day and night, or the form below. All answer from Lekki.
- Customer desk
- +234 800 000 0157
- AI line
- +234 800 000 0158
- hello@aquila.example
Call our AI line, answered day and night in Nigerian English
It finds your container, checks a vessel, books a truck slot and passes you to a person when you need one.
Thank you, we have it.
Your enquiry goes straight to the team's COVORN dashboard. Someone from the customer desk replies within one working day, usually much sooner.
Example details for this demo. Nothing has been sent.
Map placeholder. Example location for this demo.
Find us
Head office and Gate B
3 Admiralty Way, Lekki Phase 1, Lagos (example address)
Gate B is reached from the port access road. Trucks must not stop on the coastal road.
Before you call
The quickest answers.
Where is my container?
Use Track a container. It is faster than any call.
How do I make a claim?
Choose Damage or claim in the form, with photos. A claims officer replies within two working days.
Can I visit the head office?
Yes, by appointment, Monday to Friday.
Next
Rather do it yourself?
The service desk is open all night.