Straight answers
Questions investors ask
Answers on starting, returns, withdrawals, fees and safety. If yours is not here, ask the assistant or call the AI line at any hour.
- Answered
- 12
- Chat
- Any time
- AI line
- Day and night
- Client desk
- Weekdays
Starting out
₦5,000 in the Money Market Fund and ₦10,000 in the other naira funds.
No. Everything can be done online, with a short video call to confirm your identity.
Yes, from ₦5,000 a month by card or transfer.
Returns and risk
No fund can promise a return. The Money Market Fund is designed to be steady, others go up and down.
In bond, balanced and share funds, yes, especially over short periods.
For the Money Market Fund, the annualised return over the last seven days, after fees. It changes daily.
Withdrawals and fees
From your account, in a few taps. Money market withdrawals arrive in one working day.
None after 90 days. Before that, 1% on all but the Money Market Fund.
One annual management fee per fund, from 0.75% to 1.75%, taken from the fund.
Safety
An independent custodian, in the fund's name, overseen by a trustee.
The trustee would appoint a new manager or return the money. Fund assets are never ours.
Start with your relationship manager, then our compliance officer, then the regulator's desk.
AI phone line
Call our AI line, answered day and night in Nigerian English
Check a unit price at midnight, ask how withdrawals work, or book a call with an adviser for the morning. Anything personal goes to a person on the client desk the next working day.
Example number for this demo.
Still have a question
Our client desk answers calls and messages on weekdays, 8:30am to 5pm.