Questions
Ask us anything. We answer plainly.
Accounts, Ajo Plus, loans, agents and staying safe. Search below, or call the helpline and speak to a person.
- Helpline Monday to Saturday
- Answers in English and Igbo
A valid ID card, your BVN and a utility bill or association letter. Bring two passport photographs.
Yes. The school fees saver can be opened in a child's name with a parent as signatory.
Request it at a branch or agent. It is ready for collection in about five working days.
Interest is worked out daily on your balance and added at the end of each cycle, at the example rate shown when you join.
Yes, once in a cycle without charge. After that, early withdrawals reduce the interest for that cycle.
Returning customers often get money within 48 hours. First loans take about a week because we visit your business.
Call your loan officer before the date. We can often agree a short pause or a new schedule. Missing payments without talking to us affects your credit record.
Yes. Repaying on time builds a credit record that helps you borrow from us and from other banks.
Look for the green vest, photo ID and branded terminal, and always wait for your SMS receipt.
Most agents accept up to ₦100,000 a day. Larger amounts should go to a branch.
Hang up. Harvestfield staff never ask for your PIN, password or OTP. Report it on +234 800 000 0303.
Yes, by the national deposit insurance scheme up to the legal limit. Example details for this demo.
No answers match that search. Ask us directly.
Words we use
A short glossary.
- BVN
- Bank Verification Number, the 11 digit number that links your bank accounts to you.
- Flat rate
- Interest worked out on the full loan amount for the whole tenor.
- Reducing balance
- Interest worked out only on what you still owe.
- Tenor
- How long the loan lasts, in months.
- Guarantor
- A person who promises to repay if you cannot.
- Ajo
- A traditional rotating or daily contribution scheme.
Fraud warning
Protect yourself.
- We never ask for your PIN, password or OTP
- We never send loan approval links by SMS
- Agents never collect money without a receipt
- Report anything strange on +234 800 000 0303
Got a strange call?
Hang up and call the number on the back of your card. Real Harvestfield staff will never be upset that you checked.
Call the helplineWalk in with your BVN. Walk out with an account.
Bring a valid ID, your BVN and a utility bill. Most accounts open in under twenty minutes at any branch, or an agent can open one for you at your shop.