Overview / Quality and lab
Quality
Every batch tested before it leaves Ajah
Our lab checks raw materials, every batch and finished goods, and runs stability tests at Lagos heat and humidity. Nothing ships until it is released.
Example data for this demo.
Batch pass rate, last six months
Example dataWhat failed batches are held for
The checks
Fourteen checks, three stages
Raw materials
- Certificate checked
- Identity test
- Microbial screen
- Colour against standard
Every batch
- Shade against master
- Viscosity and pH
- Micro count
- Fill weight
- Seal test
Finished goods
- Stability at 40 degrees
- Humidity cycle
- Packaging drop test
- Label and code check
- Panel wear test
Registration
Registered before it reaches a shelf
Every Ivorine product is registered with the national regulator before sale, and our factory is inspected on a regular schedule. Registration numbers are printed on every box (example numbers on this site).
- Batch codes you can check in the chat
- Recall plan tested twice a year
- Complaints answered within 48 hours
Help
Questions we hear most
How do I check a batch code?
Type it into the chat. The assistant tells you the date it was made and its release status.
Do you test on animals?
No. Wear tests use paid adult volunteers who agree in writing.
I had a reaction. What do I do?
Stop using the product, see a pharmacist or doctor if needed, and tell us through the contact page so we can investigate the batch.
Talk to the lab
Trade partners can request certificates of analysis for any batch.