Questions
Asked and answered
The questions our hosts hear most at the Abuja salon, grouped so you can find yours quickly. If yours is missing, ask the concierge in the corner.
Booking and paying
How do I book?
Online in four steps, in the chat with our concierge, on WhatsApp, by phone or at the Abuja salon in Gwarinpa.
How much is the deposit?
Twenty percent of the total. The balance is due 60 days before sailing, at once or monthly with no interest.
Which payment methods do you take?
Cards, bank transfer and POS at the salon, all through Receivly. Every payment gets a receipt in My voyages.
What is your cancellation policy?
More than 90 days before: refund less ₦150,000 per guest. 90 to 60 days: we keep the deposit. Inside 60 days: we keep the fare unless your insurance covers it.
On board
Is food halal?
Yes, all meat on board is halal and there is no pork. We cook for vegetarian, vegan, gluten free and nut free guests.
Can children sail?
From age 2, with Little Mariners for ages 4 to 12. Third and fourth guests in a room pay half fare.
Is there wifi?
Free wifi for messages and email in every room. A streaming package is ₦18,000 per day.
Is there a doctor?
Yes. A doctor and two nurses sail on every voyage, and the medical centre is open every day.
Travel
Do I need a visa?
Not for the Lagos weekend or, with a Nigerian passport, the Gulf of Guinea classic. See Plan your voyage for the rest.
How do I get to Lagos from Abuja?
Our air and transfer package is ₦185,000 per guest, with a host at arrivals and a car to the terminal.
Can I bring a wheelchair?
Yes. Each ship has accessible staterooms and lifts to every deck. Tell us when you book so we can plan.
Call our AI line, answered day and night in Nigerian English
Ask about fares, dates, visas or your booking. When it needs a person, it hands you to a voyage host.
Ready when you are
Your cabin is waiting. Shall we plan it together?
Sit with a voyage host in Gwarinpa, call, or book online in about four minutes.