Safety and heights
Serious about safety, so you can be silly about everything else
Every ride is checked every morning before we open, our lifeguards are qualified and our team will always stop a ride if something is not right.
- Daily ride checks
- Eight lifeguards
- Nurses on duty
Height rules
Every ride, in one table
We measure at the ride entrance with shoes on. Wristbands from the gate show your child's height band.
| Ride | Height rule | Wet | If pregnant |
|---|---|---|---|
| Kingfisher | 132 cm and up | No | Not advised |
| Palm Drop | 125 cm and up | No | Not advised |
| Creek Runner | 105 cm and up, with an adult under 120 cm | Yes | Not advised |
| Lantern Wheel | Any height, with an adult under 120 cm | No | Fine |
| Firefly Carousel | Any height, with an adult under 100 cm | No | Fine |
| Tide Pool | Any height, with an adult under 130 cm | Yes | Fine |
| Coconut Corkscrew | 120 cm and up | Yes | Not advised |
| Bush Taxis | 110 cm and up, with an adult under 130 cm | No | Fine |
| Tortoise Express | Any height, with an adult under 100 cm | No | Fine |
| Monkey Swings | 100 cm and up, with an adult under 120 cm | No | Not advised |
Every morning
What happens before the gates open
- 01
06:30
Engineers walk every track and test every restraint.
- 02
07:30
Test runs with weighted dummies on every ride.
- 03
08:30
Pool water tested, lifeguards briefed.
- 04
09:30
Ride operators sign off, and only then do the gates open.
Looking after you
On the ground
Nurses
Two first aid rooms, nurses on duty and an ambulance on site at weekends.
Lost children
Free wristbands with your number. Meeting point at the Lantern Wheel.
Security
Bag checks, trained marshals and CCTV.
Weather
Rides pause for lightning and high wind, and reopen as soon as it is safe.
Water
Eight lifeguards on duty, free armbands and water tested every hour.
Heat
Shade on most paths, free water and misting fans in every queue.
Ride with care
Please skip the bigger rides if you
- 01
Are pregnant
Gentle rides are fine. Ask our team which.
- 02
Have a heart, back or neck condition
Or have had recent surgery.
- 03
Have been drinking
Ride operators will refuse anyone who seems unwell.
Questions
Safety questions
Who inspects the rides?
Our own engineers every day, and an independent inspector every year. Certificates are on display at guest services.
Can I bring medication?
Yes. Tell first aid if you need it kept cool.
What if my child is scared on a ride?
Tell the operator before it starts and you can step off. Nobody minds.
See you at the gate
Tonight, the park lights up at 18:30
Buy online for the lowest price, skip the gate queue and add Fast Lane if the Kingfisher is calling. Dusk passes from 17:00 cost less.