Questions
Quick answers.
The questions the front desk hears most. Anything else, ask the assistant or call our AI line.
Topic 01
Booking
How do I book?
Online, in the chat, on the AI phone line or at the desk. You pay a 50% deposit through Receivly.
Can I change a booking?
Free up to 24 hours before.
Do members pay for courts?
Titan members get free hours, then member rates.
Topic 02
Membership
Can I freeze?
Up to two months a year, free.
Is there a contract?
Three months minimum, then monthly.
Corporate plans?
Yes, 20% off for ten or more staff.
Topic 03
At the complex
What are the hours?
Gate 5am to 11pm every day. Pool 6am to 9pm.
Is there parking?
220 guarded spaces, free.
Do you have power backup?
Solar, batteries and two generators.
Is there food?
A cafe on the pool terrace and stalls on event days.
Topic 04
Children
From what age?
Swimming from 5, football from U8, athletics from 9.
Are coaches checked?
All background checked and first aid trained.
Can I watch?
Yes, from the stands or the pool gallery.
AI phone line
Call our AI line, answered day and night in Nigerian English
It books pitches, courts and lanes, checks what is free, sells memberships and passes anything tricky to a person on the team.
Example number for this demo.
Still stuck?
The front desk answers on WhatsApp, 6am to 10pm.