For the owner
Monthly growth report, November
How the website, the concierge and the AI line turned visitors into bookings this month. Example numbers for this demo, drawn from the COVORN apps.
18,300visitors
1,240concierge chats
212leads
38paid bookings
Visitors
Visitors grew 16% on October, led by the harbour tank story and the night tour pages. Example numbers.
Chats and leads
One chat in six became a lead. The concierge quoted 410 stage bookings and held 21 of them with a deposit in the chat.
Paid through Receivly
| Source | Leads | Paid | Value |
|---|---|---|---|
| Website booking | 84 | 17 | ₦61,400,000 |
| Concierge chat | 71 | 13 | ₦28,900,000 |
| AI phone line | 33 | 5 | ₦9,700,000 |
| 24 | 3 | ₦4,100,000 |
Example numbers for this demo. In real use this page updates from the COVORN dashboard.
What to do next month
Open December tank dates
The tank calendar is 70% full. Add a second shift to hold more wet days.
Answer chats after 10pm faster
Most late chats ask about tours. Let the concierge sell tour tickets after hours.
Follow up 41 quotes
Quotes older than 7 days with no deposit. The bookings desk should call them this week.