Service and maintenance
Keep every device working, every shift.
Preventive maintenance, calibration, repairs and a 24 hour emergency line, delivered by our own biomedical engineers from Asokoro and Ikeja. Work out a plan for your devices below, or book an engineer visit.
Plan calculator
What would a service plan cost?
Tell us roughly how many devices you have in each group. Example prices for this demo.
Oximeters, BP monitors, nebulisers, wheelchairs
Monitors, pumps, beds, concentrators, suction
Autoclaves, ultrasound, analysers, defibrillators
Basic
a year- One preventive visit a year
- Safety and calibration checks
- Repairs charged at our standard rate
Plus
a year- Two preventive visits a year
- Labour on repairs included
- Next working day response in Abuja
Complete
a year- Quarterly visits
- Labour and common parts included
- Four hour emergency response in Abuja
- Loan unit while yours is repaired
Book an engineer
Pick a day and a time window.
Routine visits run Monday to Friday. For equipment that is down now, call the 24 hour line.
Choose a day
Time window
Pick a day first.
Received
Thank you, friend. Your visit is booked.
The engineer will call the day before to confirm parts and access. Your enquiry goes straight to the team's COVORN dashboard, so the right person sees it today.
What a visit covers
Every preventive visit.
Inspect
Physical condition, cables, batteries, wheels and mounts.
Test
Electrical safety and performance against the manufacturer's specification.
Calibrate
Adjust and record readings against reference equipment.
Report
A signed report and an updated asset register for your files.
Questions
About service.
Do you service equipment bought elsewhere?
Yes, for most brands of monitors, beds, concentrators and autoclaves. We assess the device first.
Where are your engineers?
Asokoro in Abuja and Ikeja in Lagos, travelling to other states on a schedule.
How quickly do you respond?
Four hours in Abuja on the Complete plan for down equipment, next working day on Plus.