FAQ
Questions, answered.
Everything people usually ask before their first visit. Search or browse by topic.
Visiting
Where do I park?
There is free parking behind the building for patients. Tell the gate you are visiting Ivorie.
Are you open on Saturdays?
Yes, from 9am to 4pm. Sundays are closed.
What if there is a power cut?
The studio runs on solar and inverter backup, so treatment never stops for the grid.
Can I bring someone with me?
Of course. One companion can sit in the room with you.
Treatment
I am very nervous. What can you do?
Tell us when you book. We give longer slots, numbing gel before injections, headphones and the option of sedation for longer treatments.
Do you see children?
Yes, from about age two. First visits are short and playful.
Do you treat dental emergencies?
Yes. We keep emergency slots every weekday. Call us first.
How often should I have a check-up?
Most adults every six months. Your dentist may suggest a different interval based on your teeth and gums.
Payment
Do you accept HMOs?
Some HMO and company dental cover is accepted for check-ups and simple treatment. Bring your card and we will check your cover.
Can I pay in instalments?
Yes, 0% plans are available for aligners, braces and implants over 3 to 18 months.
Will I know the price before treatment?
Always. You get a written plan with the cost of each item before we begin.
Do you take bank transfer?
Yes, as well as cards. You get an emailed receipt.
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First visit
What happens when you arrive.
- 1
Welcome
Tea or water, a short form on a tablet and a quick look around.
- 2
Exam
A full check, photos and X-rays only if needed.
- 3
Plan
Options and prices explained, then emailed to you.
Aftercare
Looking after your teeth at home.
- Brush twice a day for two minutes with a fluoride toothpaste
- Clean between teeth once a day with floss or small brushes
- Keep sugary drinks to mealtimes
- Book a hygiene visit every six months