Home / Manage booking
Scene 01 Your trip
Manage your booking
Find your trip with the reference from your text message and surname. Change the date, add luggage or cancel within the rules.
Your trip appears here
You will see your seats, the trip status from booking to departure and what you can change.
Scene 02 What you can change
Changes, luggage and refunds
Change the date
Free up to 24 hours before departure, then ₦2,000. Fare differences apply if you move to a busier day.
Change seats
Free up to 3 hours before departure, subject to the seat being free on the map.
Cancel
Up to 12 hours before: refund less 10%. Later than that: credit for a future trip within 90 days.
Scene 03 On the day
Your trip timeline
- Booked
Text message with your reference and seats - Reminder
The evening before, with your bay number - Manifest and luggage
Arrive 45 minutes early with photo ID - Boarding
40 minutes before departure - Arrived
Your next of kin can get a text when you arrive
Scene 04 Questions
I lost my reference.
Message us on WhatsApp with your name and travel date. We will resend it to the phone number on the booking.
Can someone else travel on my ticket?
Yes, if you change the name at least 3 hours before departure. The manifest must match the ID.
How do refunds arrive?
To the bank account you paid from, within 5 working days. Desk payments are refunded by transfer.
Need a return trip?
Book it now and keep the same seat number if it is free.