Questions
Everything clients ask us
Delivery, fit, payments and care. If your question is not here, the assistant or a client adviser will answer.
01
Orders and delivery
How long does delivery take?
Next working day in Ibadan, two days to Lagos and Abuja, five to seven abroad.
Can I track my order?
Yes. Tracking appears in your account and arrives by WhatsApp.
Do you deliver on Saturdays?
In Ibadan and Lagos, yes.
02
Fit and alterations
Are alterations free?
Hems and taking in are free on ready to wear; bespoke alterations are free for 60 days.
Can I return a bespoke piece?
No, as it is made for you, but we will adjust it until it is right.
Do you resize vintage aso-oke?
Often, yes. Bring it to the house for an honest opinion.
03
Payments
How can I pay?
By card or bank transfer through Receivly, or by POS at the house.
Can I pay in instalments?
Bespoke and bridal are paid in stages: deposit, fittings and collection.
Do you accept payment from abroad?
Yes, by card in naira through Receivly.
04
Care
How should I store silk?
Hanging, in the cotton bag provided, away from sun and damp.
How do I care for adire?
Hand wash cold on its own and dry in the shade.
Ask the house assistant
Prices, sizes, fittings and show seats, and a person when you need one.