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For the owner

Monthly growth report, November

How the website, the campus map, the concierge and the AI line turned visitors into tours, members and bookings. Example numbers for this demo, from the COVORN apps.

26,400visitors
2,310chats
388leads
164paid

Visitors

Visitors

07,58915,17922,76930,35926,400JunJulAugSepOctNov

The campus map is the most visited page, and people who use it are three times more likely to book a tour. Example numbers.

Chats

Concierge chats

06641,3281,9922,656JunJulAugSepOctNov2,310

Room bookings are the top chat topic. The concierge took 212 room payments in the chat this month.

Leads

Leads and tours

0111223334446JunJulAugSepOctNov388

Paid

Paid through Receivly

04794141188JunJulAugSepOctNov164
Leads and payments by source
SourceLeadsPaidValue
Website16161₦48,200,000
Concierge chat12272₦9,400,000
AI phone line5819₦6,100,000
WhatsApp4712₦3,900,000

Example numbers for this demo.

Actions

What to do next month

  1. Fill Signal Tower floor 5

    Twelve tour requests mention 20 or more desks. Offer them floor 5 first.

  2. Sell more day passes on Fridays

    Friday desks run at 40%. Promote the Friday breakfast.

  3. Follow up 33 quotes

    Membership quotes older than seven days with no payment.