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Questions, answered
Search, or browse by topic. If your question is not here, the concierge or the community team will answer it.
Topic
Membership
How do I join?
Book a tour or buy a day pass, then choose a plan. Cards are ready the next day.
Is there a contract?
Desks are monthly. Suites are 6, 12 or 24 months.
Can I bring guests?
Yes. Guests sign in at the front desk with a QR pass from your booking.
Is there a deposit?
One month for private suites, refunded when you leave.
Topic
Rooms and events
How do I book a room?
On the booking page, in the member app or through the concierge chat.
Can I cancel?
Up to 2 hours before for meeting rooms, and 48 hours before for event tickets.
Can I hire the hall?
Yes, by the half day or day, with sound and catering.
Topic
Power and internet
What if the grid goes off?
Batteries carry the campus in under 10 milliseconds and gas engines start within a minute.
How fast is the internet?
1 Gbps to every suite, with two fibre routes.
Topic
Getting here
Is there parking?
420 shaded bays. Visitors park free for two hours. Members can rent a fixed bay.
Can I come by ferry?
Yes, the Lekki jetty is a five minute walk.
Topic
Payments
How can I pay?
Card or bank transfer through Receivly. Companies can ask for invoices.
Is VAT charged?
Yes, at 7.5%. Prices on the site are shown before VAT.
Still stuck
Ask a person
Call our AI line, answered day and night in Nigerian English
+234 800 000 0144. It books rooms and tours and answers questions, then hands anything tricky to a person.