Track an order
Where are my clothes
Enter your order number to see every stage, with times. In this demo, try one of the sample numbers below.
Status
Order
Example details for this demo.
What the stages mean
Seven stages, all tracked
Picked up
Rider has your bag and the item count.
Sorting
Checked against your list at the plant.
Washing
In the machine or dry cleaning.
Ironing
Pressing and folding.
Quality check
Supervisor checks before sealing.
Out for delivery
On a rider, with a live window.
Delivered
Handed over, photo on file.
Updates
We text at every big moment
A text when the rider collects, when your order leaves the plant and ten minutes before delivery. Reply to any text to talk to a real person at our Lekki office.
It is on the pickup text and on the tag on your bag. Or call us with your phone number.
Usually traffic on the Lekki-Epe expressway. We text a new window as soon as we know.
Yes, up to the out for delivery stage. Reply to any text.