Questions answered
Paying, delivery, layaway, the hospital bag and returns. Search below, or message us on WhatsApp if your question is not here.
Ordering and paying
How do I pay?
Bank transfer, POS or cash in store. Inside Ibadan you can pay on delivery for orders under ₦150,000. We send a receipt on WhatsApp for every payment.
How does layaway work?
Pay a quarter of the price to reserve a cot, stroller or car seat, then the rest over up to eight weeks. There is no interest. If you change your mind, we refund the deposit less ₦2,000 within the first fortnight.
Can relatives buy from a gift list?
Yes. We keep a simple list of what you want with your name and due date. Relatives anywhere in Nigeria can pay by transfer and we tick the item off.
Delivery
Where do you deliver?
To 38 areas of Ibadan, usually the next day, from ₦2,000. Big items are carried in and assembled. Outside Ibadan we send by a trusted courier to most state capitals.
Can you deliver the same day?
In Agodi, Bodija, Mokola and Sabo, yes, if you order by 1pm. For a forgotten item after admission, call and we send a rider to the hospital gate.
The hospital bag
Do I need everything on the checklist?
No. Wards differ. Bring your own clinic's list and tick it against ours. Items marked "only if your ward asks" can usually be left out.
Will you pack my bag for me?
Yes, at the packing table upstairs while you wait, or ready packed for ₦68,000. We swap items to match your ward's list.
Do you sell medicines?
No. We are a baby and maternity shop. For anything medical, please ask your midwife, doctor or a pharmacist.
Returns and care
Can I return something?
Unused items with the tag on can be exchanged within 14 days. For hygiene reasons we cannot take back opened pads, bottles or teats.
Do big items have a guarantee?
Cots and strollers carry a twelve month guarantee against faults. Bring the receipt and we repair or replace.
Is the shop accessible?
There is a ramp at the side door and a lift to the first floor. Ask at the till and we bring anything down to you.
No question matches that. Ask us on WhatsApp and we will answer the same day.
Our promises
Four things you can hold us to.
Honest lists
We tell you what you can leave out.
Prices on the shelf
The price you see is the price you pay.
Next-day delivery
To 38 areas of Ibadan.
A person, not a queue
Every family is served by one person from start to finish.