Questions
Questions, answered.
What importers and exporters ask the Oke-Ilewo desk most. Search or browse by topic.
Clearing
How long does clearing take?
Usually four to six working days from discharge when documents are ready before arrival.
What documents do I need?
Bill of lading, invoice, packing list, Form M, inspection documents and your importer details.
Do you clear at all three Lagos ports?
Yes: Apapa, Tin Can Island and Lekki Deep Sea.
Delivery
How long is Lagos to Abeokuta?
Six to nine hours by road, usually overnight.
Do you deliver outside Ogun State?
Yes, including Ibadan and on request further afield.
Who returns the empty?
We do, and send you the receipt.
Costs and payment
How much is clearing?
Our agency fee starts at ₦350,000 per 20ft and ₦480,000 per 40ft, before duty and terminal charges. Example rates for this demo.
How do I pay?
Online through Receivly by card or transfer, or at the Oke-Ilewo desk.
Are there hidden charges?
No. Every line is on the invoice, with receipts for charges paid on your behalf.
Exports
Can you stuff at my factory?
Yes, anywhere in Ogun State.
What is a cut-off?
The latest time a full container can reach the terminal for a sailing, usually 36 hours before departure.
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Still stuck
Talk to the desk
Message the desk, replies in about ten minutes in working hours.
Phone
+234 800 000 0191, weekdays 8am to 6pm, Saturday 9am to 2pm.
hello@tidewell.example for documents and quotes.
Glossary
Words you will hear
| Term | Meaning |
|---|---|
| TEU | Twenty-foot equivalent unit: one 20ft container, or half a 40ft. |
| Demurrage | Shipping line charge for keeping its container beyond the free days. |
| Cut-off | Latest time for an export container to reach the terminal. |
| Release | Permission for the container to leave the port after charges are paid. |
| Stuffing | Loading cargo into a container. |