[ 01 ] Home collection
We come to you, from 6am.
Pick your tests, your area and a two-hour window. A phlebotomist arrives with sealed kits and your results are online the same day for most tests.
- STEP 1
Book
Online or by phone, up to 9pm the night before.
- STEP 2
Confirm
A text with your phlebotomist's name and photo.
- STEP 3
Collect
Ten minutes at your door, home or office.
- STEP 4
Results
Online with your reference and date of birth.
STATUS: BOOKED
Collection booked
This is a demo, so nothing was sent.
[ 05 ] Our phlebotomists
Trained, checked and on time
- IDUniformed with photo ID, which you can check against your confirmation text
- KITSealed, single-use needles and tubes opened in front of you
- ETALive text when they are 15 minutes away, so you are not waiting by the gate
- COLDSamples carried in a cool box and logged at the lab within two hours
[ 06 ] Questions
Home visit questions
Yes. Put the office address and the name of the person at reception.
Yes. Book each person, and the call-out fee is charged once per address.
Reply to your confirmation text up to 9pm the night before. There is no charge.