1. Agreement to Terms
By signing up for an account, installing the Cirrolane CLI, or accessing our services, you agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity.
2. Acceptable Use Policy
You agree not to use Cirrolane to host malicious software, engage in unauthorized network penetration testing or scanning against external parties, conduct cryptocurrency mining on non-designated clusters, or violate intellectual property rights. Violation of acceptable use results in immediate suspension.
3. Service Level Commitments (SLA)
For Pro and Enterprise tiers, Cirrolane warrants a Monthly Uptime Percentage of not less than 99.99% for edge routing and compute workloads. In the event of an SLA breach, customers are eligible for service fee credits calculated according to our published SLA schedule.
4. Billing, Resource Metering & Cancellation
Fees are billed based on the chosen subscription plan and actual metered resource consumption (vCPU-hours, edge requests, outbound bandwidth). Subscriptions renew automatically unless cancelled via the console prior to the end of the billing period.
5. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Cirrolane be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages arising out of or in connection with the platform.